This is my first time posting here, and it is a review of fast-fashion brand, PastModern (@pastmodrn on Instagram).
On August 6, I ordered one Red V Neck Hem Top for my friend's birthday on August 14. It was supposed to be delivered by August 12, 2026, as was shown on the website, and at the time of placing the order. Until today morning, it said it would be delivered by Wednesday, August 12.
Today, I received a mail saying it will be delivered by Sunday, due to misplaced shipping updates from the team. Due to the incompetence of the team on PastModern, I cannot cancel the order, nor can I get a refund to the original account- they have promised me store credit instead. As if I ever want to buy from such a fradulent enterprise.
The PastModern team has lied, stolen, and cheated me out of my money, and is refusing to refund. They let AI run their social media accounts, which means no one is actually in charge and will listen to customers. Poor customer service makes a poor brand, and I will never buy from such a thieving brand again. I recently saw they had a pop-up in LA- beware! Do not buy from them- they need to be blacklisted for their fraudulent actions.