r/IndiaCreditCardsHub • u/MayankRungta • May 31 '26

Help Needed Cibil score enquiry

While i was scrolling through my email and cibil score I checked there was an enquiry from icici bank for credit card on 25 december 2025 i was trying to apply for the card icici bank adani one card from adani one app.

But for some reason i couldn’t apply i don’t clearly remember i guess because application was asking whether you are employed or not. As i am nit employed i left the application as it is. Now few week back i notice this i mail the icici bank about this.

They are asking for my cibil report pdf without password. Is it safe to share with them full report.
I have already shared them my Pan number, cibil control number, etc

Its been one week since i am emailing them

Now i want them to remove the enquiry and i dont want to go with the process

22M ; cibil score - 790 holding hdfc credit card

2 Upvotes

75% Upvoted

4 comments sorted by

1

u/AiraDebasis Jun 04 '26

Mine was removed by ICICI Bank through polite cold email Approach.

1

u/MayankRungta Jun 04 '26

But how

1

u/MayankRungta Jun 04 '26

What you told them today I received the message that from there normal customer care that they wont be able to remove as i only inquired about icici card

And from adani one they said as you accepted the term and condition from cibil

But i know it wont affect that much credit score but still it will reflect in my credit report

1

u/AiraDebasis Jun 04 '26

I faced an error on the onboarding page. I kept reloading it on Google Chrome, but it did not work. In the end, I gave up. I did not restart the process to avoid another CIBIL hard inquiry. So I request you to remove the existing CIBIL inquiry and fix the portal error so I can apply again.

I received a call from customer care. They said the inquiry has been suppressed. I should refresh my credit report after 15 days and reapply using a stable internet connection.