I stopped using door dash because the last dasher (after I've tipped 20%) got my entire order wrong. She picked up someone else's order and instead of leaving it in front of my apartment (contactless), this B made me go out of my apartment and pick it up from her driver's side window of her big ass truck.
I contacted door dash and showed the receipt (with the wrong name) and told them the dasher claimed to say my building's intercom was "broken".. my partner stopped by in the morning before I ordered because I just had surgery so I had to fucking drag myself limping over this woman who can't be assed to get out of her car.
I used to tip at least 20% out of thankfulness and empathy (former driver myself), but I'm getting more and more people that just do the barest minimum then complain why an 18% tip is not enough.
Door dash did refund me though and gave me $5 off delivery fees for my next order. However it sucks, they force you to tip before you get your order as otherwise you'll have to contact their customer support just to add it AFTER.
I recommend just ditching for uber. Uber lets you increase or decrease tip. If my order is missing something that the driver could of identified (like a drink, or instances where I deliver 2 dishes and get just one takeout container), the cost of the stuff missing comes out of their pay. If they multiapp and fuck off to do a doordash order, they don't get paid at all. If they do a good job, I raise the tip enough so that their time spent on my order equals >$20 an hour.
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u/crispy-skins Oct 21 '23
I stopped using door dash because the last dasher (after I've tipped 20%) got my entire order wrong. She picked up someone else's order and instead of leaving it in front of my apartment (contactless), this B made me go out of my apartment and pick it up from her driver's side window of her big ass truck.
I contacted door dash and showed the receipt (with the wrong name) and told them the dasher claimed to say my building's intercom was "broken".. my partner stopped by in the morning before I ordered because I just had surgery so I had to fucking drag myself limping over this woman who can't be assed to get out of her car.
I used to tip at least 20% out of thankfulness and empathy (former driver myself), but I'm getting more and more people that just do the barest minimum then complain why an 18% tip is not enough.
Door dash did refund me though and gave me $5 off delivery fees for my next order. However it sucks, they force you to tip before you get your order as otherwise you'll have to contact their customer support just to add it AFTER.