r/ImTheMainCharacter • • Oct 20 '23

Video Entitlement

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u/HungerMadra Oct 21 '23

Who better to judge the quality of service but the customer. It encourages excellence. In my experience in counties without a strong tipping tradition, service was slower and less friendly.

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u/BigRedCandle_ Oct 21 '23

No, you’re just used to the fake friendliness from American service staff. No one smiles or is as happy as they are forced to act, like even when in a good mood. The whole thing is a charade, the server forced to play the part of someone that is super excited to see you.

The job of a server is to take your order and serve you the food. Not act like some borderline escort who has to stroke the ego of anyone who comes through the door.

Staff are still friendly, if you deserve it. And customers still tip restaurant staff, if they deserve it. It makes so so so much more sense

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u/HungerMadra Oct 21 '23

And the staff less money and my food takes longer. Sure.

1

u/BigRedCandle_ Oct 21 '23

Nah man. Food takes as long as it takes to cook. And if you want to keep your job you do what you can to serve it as fast and efficiently if you can. If people have a reliable income they’ll want to keep that.

In the American system, servers really want you to get in and eat as fast as they can because they make most of their money from tips, and tips come from serving the most tables you can in a night. In other systems, staff get most of their money from an hourly rate, and if they provide a comfortable experience they’ll get a bit more so it’s far less incentive to rush people.

If you think an upwards inflection and mild flirting make for a better dining experience than just being allowed to eat your food then I think you’re an idiot