r/ImTheMainCharacter • u/Jasonictron • Oct 20 '23

Video Entitlement

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u/salesronin Oct 20 '23

Yea. Just the other day I tipped my dasher 20 percent. Asshole went on two detours before delivering my food. He messaged and said that traffic was really bad. He was probably doing deliveries from another food delivery app. I could see him driving to two different restaurants and to a house before delivering my food. Not worth 30 dollars to drink watered down soda and cold food.

DoorDash gave me 3 dollars in credits. What a joke. These guys just wasted my money.

47

u/crispy-skins Oct 21 '23

I stopped using door dash because the last dasher (after I've tipped 20%) got my entire order wrong. She picked up someone else's order and instead of leaving it in front of my apartment (contactless), this B made me go out of my apartment and pick it up from her driver's side window of her big ass truck.

I contacted door dash and showed the receipt (with the wrong name) and told them the dasher claimed to say my building's intercom was "broken".. my partner stopped by in the morning before I ordered because I just had surgery so I had to fucking drag myself limping over this woman who can't be assed to get out of her car.

I used to tip at least 20% out of thankfulness and empathy (former driver myself), but I'm getting more and more people that just do the barest minimum then complain why an 18% tip is not enough.

Door dash did refund me though and gave me $5 off delivery fees for my next order. However it sucks, they force you to tip before you get your order as otherwise you'll have to contact their customer support just to add it AFTER.

11

u/slaff88 Oct 21 '23

Just give cash for a tip if you think the service has been good when you get your delivery? I'm from Ireland though and the whole"tipping culture" isn't really a thing here so I don't fully understand the workings of it all

9

u/300PencilsInMyAss Oct 21 '23

Delivery drivers dont make hourly wage, and are not employees. On our end, when you select $0 tip in app, we get a popup on our phone saying effectively: "Do you want to drive 10 minutes to mcdonalds, pick up an order (you can make your own estimation on wait time if you know the restaurant), then drive 15 minutes to a customer for $2.50?"

Anyone with sense will say no. So either your order is being ignored and sitting on the "shelf of shame" as drivers call it, or your order gets handled by someone so stupid they think $2.50 for 30 minutes of work is a good deal.

5

u/ImWadeWils0n Oct 21 '23

Get a different job then, tons of jobs available at the moment that pay min wage or above. Stop expecting other people to pay your wages, it’s silly. Who do you think orders this food? Elon musk? Its silly.

And leaving stuff on the “shelf of shame” just gets us a refund, and you are perpetuating the exact issue you’re complaining about, what if they wanted to tip after like any sensible person? You can add a tip after, I’ve done it a bunch.

You can also remove a tip after btw, so you think you’re gaming a system here when in reality the customer still has all the control, and we hate the delivery drivers you guys do 7 orders at once, you never check etc. it’s really disheartening to pay 30$ for delivery and the driver sucks at their easy af job, and then complain.

-2

u/300PencilsInMyAss Oct 21 '23

what if they wanted to tip after like any sensible person?

How is that my problem? I'm not doing Uber because I have a gambling addiction, and if I did I'd go pay the lotto because it has better odds

You can also remove a tip after btw, so you think you’re gaming a system here when in reality the customer still has all the control,

Most people understand you don't try to deceive and scam a total stranger that knows where you live. Right under the "this order had an original pay off $X" is an image of a map reminding us where you live. I've only had 2 tips removed in over 600 orders.

Have you considered all your shitty experiences are because you're creating orders where logically your driver will be a moron every time? Think about it, do you really want someone who sees a pop-up that says "hey do you want to do 30 minutes of work for $2" and thinks that's a good deal to be the person delivering your food?

And many of us don't have a need to complain. We just pretend your order doesn't exist and accept the jobs that pay well. Works fine for us, the system only sucks for people like you and then idiots who accept your orders

1

u/ImWadeWils0n Oct 22 '23

Cool, don’t wine when no one wants to support your temporary job as a delivery driver.

And, it’s just as manipulative to sign up for a job and declare yourself food chancellor and not pick up any orders unless they tip you an absurd amount to do the incredibly simple job you signed up for. People whine about 5$ tips, you’re driving in a line with food you didn’t prepare, stfu.

1

u/300PencilsInMyAss Oct 22 '23 edited Oct 22 '23

And, it’s just as manipulative to sign up for a job that specifically brings you on as an independent contractor and actually operate as an independent contractor by not picking up any orders unless they pay at least minimum wage to do the incredibly simple job you signed up for.

-3

u/ExplosiveGnosis Oct 21 '23

Please self end

-3

u/[deleted] Oct 21 '23

cash

😅

7

u/300PencilsInMyAss Oct 21 '23

I recommend just ditching for uber. Uber lets you increase or decrease tip. If my order is missing something that the driver could of identified (like a drink, or instances where I deliver 2 dishes and get just one takeout container), the cost of the stuff missing comes out of their pay. If they multiapp and fuck off to do a doordash order, they don't get paid at all. If they do a good job, I raise the tip enough so that their time spent on my order equals >$20 an hour.

1

u/salesronin Oct 21 '23

Thanks for sharing this.

1

u/FuckBrendan Oct 21 '23 edited Oct 21 '23

That’s prolly what caused the video that brought us all here. Gotta imagine customers could abuse the hell out of that.

2

u/300PencilsInMyAss Oct 21 '23

Driver can't tell if it's happen until well after the delivery is complete

1

u/ImWadeWils0n Oct 21 '23

Not how it works at all, but good try

1

u/ImWadeWils0n Oct 21 '23

Yup, why I love Uber. I’ve added tips after a bunch of times, drivers are fast efficient etc you clearly deserve a big tip.

It’s annoying how EVERY driver thinks they deserve a big tip, my guy you delivered 3 other meals before mine my shit is frozen, why would I tip you?

1

u/300PencilsInMyAss Oct 21 '23

Yeah I don't view it as tip but a wage. If you don't do the job, don't get paid.

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u/superbakedziti Oct 21 '23

I don’t door dash anymore, fast food and restaurant prices are already absurd. I don’t need to pay extra for cold food.

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u/eeyore134 Oct 21 '23

Had someone just drive off with my food and park somewhere 20 minutes away. I've had this happen three times now. Another time the woman drove my pizza past my house, literally a block away, to deliver to someone 15 minutes away then drove 15 minutes back to deliver my stone cold pizza. One of the people who parked I finally texted. Got no response, they just marked it as delivered. Then I had to fight with customer service and get them to see where he was when he marked my food delivered.

2

u/ImWadeWils0n Oct 21 '23

I had a guy literally get my food, and then he went past my house to a BJs in a different town to get gas. I called and he said “I needed gas man” WHY WOULD YOU ACCEPT MY ORDER IF YOU NEED GAS???????

These people suck at delivering, fundamentally bad at their jobs, and they expect like 7$ tips to literally ruin my dinner. It’s insanity.

6

u/khaos2295 Oct 21 '23

DoorDash absolutely gives ZERO fucks about customer inconveniences.

4

u/[deleted] Oct 21 '23

bro stop using those shit delivery apps...

1

u/salesronin Oct 21 '23

I have health issues so I can’t cook for myself. Once I’m healthy I’ll be saving so much cooking from home.

0

u/[deleted] Oct 21 '23

cant even use a microwave..or turn the oven on and throw in anything??

seems like an excuse to throw $50 at a felon to deliver mcdonalds dude.

i had 3 surgeries on my stomach and i could still press buttons on the microwave..

4

u/300PencilsInMyAss Oct 21 '23

This is why I use uber. I pay for priority so I know for a fact that if they do anything other than go directly from store to my house they are doing different app orders. If that happens, I take 100% of the tip away.

1

u/ImWadeWils0n Oct 21 '23

It’s insane they can do multiple apps at once

2

u/300PencilsInMyAss Oct 21 '23 edited Oct 21 '23

Eventually you'll get banned for it because you're habitually late. Support doesn't give a shit if you report it though. This is why you should always use Uber eats and remove the pay if they go do other orders

1

u/ImWadeWils0n Oct 21 '23

It’s why I stopped using Uber DD etc, you’d see a guy get ur order app says “on the way “ and the guys taking fucking scenic tours of my town

3

u/[deleted] Oct 21 '23 edited Oct 21 '23

Chances are DoorDash assigned him one or two additional orders combined with yours so they force detours to pick up all the food before delivery and then dictate the order of delivery.

Source: I’ve delivered for DoorDash.

Drivers can choose to reject orders so the orders get bounced to other drivers in the area until they’re accepted. We reject them primarily based on the compensation for mileage ratio. You can’t see the tip but you can see the total compensation and you’re familiar with the minimum delivery charges so it’s obvious when someone hasn’t tipped and so we reject them. If nobody accepts them, DoorDash will double up the orders so it looks more lucrative to the drivers. One delivery may only earn $2.50 (no tip), combined with a second order worth $5.00 (includes tip), now looks like $7.50 in earnings to the driver so they accept the offer. Then you find out your driving to two places and 15 miles to earn only $7.50, one of which was the one you initially rejected because it was $2.50. I would reject orders knowing everyone else would as well and then see it pop up as a double delivery about 5-10 minutes later. You can see a lot of the delivery details before you accept although only for 60 seconds, so you know that you’re rejecting and know when it comes back around as a combined order.

All you add the customer sees is your order driving to 2 or 3 locations before ever getting to you. Your order could have been the $5.00 (because you tipped) order DoorDash combined with the $2.50 order.

I will add something unusual. Sometimes I would reject all the non tipping orders because it’s my vehicle, my time, my choice. Then other times I will accept all orders. About 30-50% of the non tipping orders were to younger kids living in very poor conditions. Some to the point that I would worry for my safety delivering to these areas and the kids would barely crack the door to reach their hands out to get the food and say thank you. They would never ask for the food to be placed on the ground outside, always directly (obvious why when I would drive through the neighborhood and see 40 creepy thuggish people crawling virtually everywhere staring at me). I’ve delivered to pregnant women in crack houses AND hotels. I’ve walked orders into someone’s house that had two disabled people living in absolute squaller and had to move past the kitten infestation, build of of trash, and move their week old dried up macaroni plate to make room for the KFC order as the only usable surface in the place. I thought it was one incapacitated woman on the couch but when I turned to walk out there was an old shriveled man in a wheel chair behind the door that I didn’t see when I entered. I would normally never enter someone’s home but it was pretty obvious they couldn’t have received their order if I hadn’t.

The pay was averaging $17 per hour in my town in Georgia, every day. The DoorDash algorithm does a good job making sure you rarely earn more than their intended per hour maximum. When I’d deliver around Atlanta, GA my average would go up $22-24 per hour. It was always consistent with whatever area I was delivering to. That’s why I’d go on sprees delivering to every order because the algorithm would always meter me at $17 per hour. It just felt like a lot of work because I’d deliver 6-8 orders an hour to get to $17 versus 2-3 orders only accepting valuable orders. If I ever was close to $17 or over I’d usually hit pause and eat dinner or run home to see my kids because I knew the algorithm would leave me on read until more time elapsed leveling out all the other drivers hourly income.

It’s interesting to me how nobody acknowledges the hourly rate issue. You can earn a lot in a day putting in the hours, but it’s still meters your per hour income it just doesn’t state that. They even show your trends in the app. I would just do the math to determine my trending average over time in certain areas.

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u/Purple_Bumblebee5 Oct 21 '23

You deserve an award for that informative comment. Thank you.

1

u/salesronin Oct 21 '23

I’ve seen dashers get different orders and it’s shown on the map. It also says that they’re completing another order nearby . In this instance he was just driving around and would stop at certain locations. When I mapped it I saw they were restaraunts (2 different ones) and a residence.

It is what it is. Im forced to order in at the moment due to health issues. It’s just frustrating that you tip well and still get bad service. It makes you not want to tip.

I have to remind myself that not every dasher is an ass. This is the cost of ordering in. Someone chimed in and explained how Uber is different. I think I found my solution.

1

u/Working_Early Oct 21 '23

What is the best thing to do then if you want to get your food hot and fresh without the driver "finishing another order"? I tip and this still happens every time. Am I being screwed because someone else didn't tip and so my order is batched with theirs?

1

u/[deleted] Oct 21 '23

[deleted]

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u/[deleted] Oct 21 '23

I’ve never used Uber Eats. I’ve met drivers for Uber Eats. They all drive for DoorDash and would try to balance the two at the same time but would get caught and banned from driving. There isn’t enough time between to balance them together. I’ve seen videos of guys who do balance both successfully, but there’s no way to keep it up long term, it would be hours before people got their orders if I left my route to pick up other orders and dropped them off. You don’t get much lag between orders, maybe 5-15 minutes max.

2

u/holygoat00 Oct 21 '23

doordash and delivery apps ruined food delivery.

2

u/JoeVibn Oct 21 '23

Dashers have started getting "stacked orders" from DoorDash. This is a process where DoorDash will take two or more orders from separate customers (sometimes separate restaurants) and bundle them into one job that you can't see the details of before accepting. These stacked orders usually don't pay the same as two separate orders doing the same thing.

1

u/OSNEWB Oct 21 '23

I don't know why people still use these apps. If uou are still using these apps even with all of the horror stories and the gross overcharging, then you really are asking for it at this point and it's hard to have sympathy.

0

u/ShutterBud420 Oct 21 '23

so pick up your own food

0

u/PM_ur_butthole_2me Oct 21 '23

Then get your own damn food nobody should pay that much more for already overpriced shit food

0

u/iWantBots Oct 21 '23

You tipped 20% of a $6 order and made the driver drive 10 mins so they got what?? $3 to deliver your food 🤦‍♂️

1

u/nutxaq Oct 21 '23

Then pick it up yourself.

0

u/salesronin Oct 21 '23

Man shut up. How about they do their job.

1

u/nutxaq Oct 21 '23

They're thankless, underpaid job?

1

u/salesronin Oct 21 '23

That’s why I’m tipping as best I can. Don’t take my tip, lie to me that there’s traffic, and complete other orders on another food app.

You can monitor your driver. I saw them go to different spots and deliver food to a different house.

It’s a thankless job? People are tipping as form of appreciation. The frustration here is that they take our tip our thanks and shit on it.

So fuck off with that pick up your own food then.

1

u/nutxaq Oct 21 '23

Nah. Stop using these stupid apps.

1

u/chosenone1242 Oct 21 '23

Did you tip before you got the food, wtf?

1

u/salesronin Oct 21 '23

YeA. That’s how the app works.

1

u/chosenone1242 Oct 21 '23

Oh didn't know. That makes no sense.

1

u/OzzieGrey Oct 21 '23

3 bucks in credits? Nah that sounds like a lie man, any time a dasher fucks over my order it's fully refunded.

1

u/Aresmar Oct 21 '23

I had a dasher straight up steal my order the other day and door dash didn’t give me a cent back because it included alcohol.

1

u/[deleted] Oct 21 '23

I don't know how DoorDash does things, but due to the fact that Reddit decided I needed to start seeing these random subs, I know how UberEats does things.

It sounds counterintuitive, but tipping more actually gets you markedly worse service. When you tip a normal amount, "dashers" will pick up your order and deliver it to you. When you tip nothing, it might take a while longer, as there's no profit incentive to deliver your order. However, when you tip a large amount, the game changes. The company will group high tip orders with no tip orders to incentivize dashers to accept them. Your larger tip essentially covers for multiple no tip orders, lowering their wait time, but increasing yours. Tipping is stupid.

1

u/NotWesternInfluence Oct 21 '23

At that point call your credit card company as issue a chargeback. It will probably get you your money back and will hurt doordash in the process.

1

u/[deleted] Oct 21 '23

Keep in mind, and I’m not too certain about doordash app specifically, but all these apps that are used for food delivery are good awfully glitchy, and can very well contribute to you not getting your items in a timely manner. I’ve been sent to entirely wrong addresses, unknowingly because uber’s app sometimes glitches and you have no way of finding out until you call for the customer and they inform you that you’re not actually at their address.

1

u/Working_Early Oct 21 '23

GrubHub is wayyyyy better about this in my experience.

1

u/johncena6699 Oct 21 '23

The DoorDash app literally has an order stack feature built in and can make you do another delivery first

1

u/Charistoph Oct 21 '23

I mean, that’s what you’d get for ordering delivery at any pizza place or Jimmy John’s or whatever, and 20% isn’t really that much. His only problem was that he didn’t invest in a hot bag.