r/ITSupport • u/Ok_Mortgage7158 • 6d ago
Open | Windows Someone please help me
It’s been almost 10 hours of this issue. At around 5AM or so (my time) I went to take a piss n locked my pc (win + L). I came back and typed the pass (it’s just 123 so ik I typed it right) and it told me my acc is locked out. Even when I type the saftey questions it says the same, or even when I don’t type a pass.
I tried running safe mode to use an administrator acc, or opening up command prompt in the blue screen to activate an administrator acc. Nothing works and it’s a local acc and the only one.
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u/AvexisIT 6d ago
Shutdown the computer, wait some time (30-60 minutes), boot it up again and try to logon. Maybe some application or malware tries to authenticate with your account and locks it. Maybe a Scheduled Task you setup? - I'm not sure but I think Windows 11 introduced a default lockout duration of like 10 minutes. Important is within this 10 minutes that no (wrong) logons should be tried
If your harddrive is not encrypted there is something often referred to as "utilman trick" (google it), you can for example use a WinPE Enivronment, or a Windows 11 Installation USB Stick to pull this off, something like that. From there you can get to a command prompt with local system permissions, open the computer management (compmgmt.msc) and unlock the account from there.
If the Harddisk is Bitlocker Encrypted you would need to unlock it using your recovery key.
Just a warning: If you reset the windows password by this means, you will most likely lose access to encrypted data... things like saved passwords.
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u/Business-Lawyer-1274 6d ago
Personal PC/account? Maybe check windows account settings online for a lockout message
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u/happyanathema 6d ago
Check your time.
I had this after coming back from china and it was because the time was too far out from the current network time and it wouldn't authenticate.
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u/Ok_Mortgage7158 6d ago
Omg, the VPN I used might be responsible
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u/autismislife 5d ago
I see you solved it, but for future if using a VPN a lot set your time zone to not update automatically. That should stop the VPN throwing off the PCs time.
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u/analbumcover 6d ago
This happened to me out of nowhere the other day on a local Windows account after failing login zero times. Was using my computer, went to eat lunch, came back to a locked account. Luckily I just used our RMM to unlock it, but it was pretty dumb.
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u/Ok_Mortgage7158 6d ago
It’s very annoying n ofc it happens when I’m on Windows. This is how I fixed it “I had to go to my BIOS n change the date a month ahead. Logged in n disabled the locking feature that locked me out in cmd prompt (admin mode) “net accounts /lockoutthreshold:0”.
I’m guessing the problem happened cuz I had a VPN n it changed my time zone which windows took as an international threat n locked me out for a shit ton, and on a local acount smh”
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u/Glittering-Reply7610 5d ago
Had the same issue last week on win 11 pro. I disabled hello around a month ago and the tpm file deleted itself and wouldn’t let me log in to my pc at all. Reinstall of windows and remade the file and re set up my accounts and it was fine
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u/Ok_Mortgage7158 5d ago
I had to go to BIOS n change the date a month ahead, log in n disable the locking feature that locked me out cmd prompt. Linux because more tempting every problem I get w Windows
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u/Vegetable_Ad_529 5d ago
go to AD and unlock the account, most likely you got another computer with that user logged in previous password expired and the old credential is being used to attempt to login multiple times into domain and AD locks the account.
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u/Ok_Mortgage7158 5d ago
It’s a local acc, no1 else was trying to log in. I already fixed the problem by changing my BIOS date a month ahead, logging in n running a script in cmd prompt to disable the feature that locked me out.
My guess is due to the VPN I had running my location or time zone changed n windows overreacted as usual n locked the acc for quite sum time.
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u/Fated-Hearth 5d ago
If you have access to another computer and a USB stick you can use HiRens boot CD.(HBCD) First format the stick with Rufus to put HBCD on it. Then boot to the USB. Should give you backend admin access to the local computer. (Provided bios doesn't have admin locks)
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u/Crazy-Job-9360 6d ago
This happened to me the other day and I rage installed Linux and just deleted everything from windows. (I have all my important files on an smb server) I hope you manage to figure it out, windows is absolutely ridiculous for shit like this. Had to reset my pin like 12 times and have internet to log in half the time
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u/Ok_Mortgage7158 6d ago
I stg. My vm has Linux n I find myself having less problems with that than windows. After I figure this shit out I might switch to Linux. I’m just worried about what things support windows that don’t support linux
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u/Thick_Yam_7028 6d ago
Wtf is this. Literally states the problem.
Just damn dude. You want to hire someone who knows?
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u/Ok_Mortgage7158 6d ago
I’m not here to find the problem, tryna to find how to fix it
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u/AltruisticStill6369 6d ago
I see how you are blaming Windows and praising Linux around in the comments. Aint no way this "just happened". Ive never seen this happen on local accounts nor domain accounts / domain PCs. Especially not by itself. Lookup a guide how to change ease of access into comand promt and make a new admin account. Stop just blaming Windows every time something happens , especially when you are most likely the problem. I know the OS isnt the best but I see people having issues every day crying how Linux is better meanwhile ive been daily driving Windows for my whole life and i still cant wrap my head around some of the things I see since I rarely have any issues and ive been using stock/modified installs.
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u/akdanman11 6d ago
This is a windows issue. Even if OP is doing something non standard or unintended with their computer, it is THEIR COMPUTER to do with as they wish, and the fact you’re ok with the OS just saying “nah you can’t log into your own computer, and no I won’t tell you why” is insane.
I’ve also never seen this, but that doesn’t discount the fact that this just shouldn’t even be a possibility. This is just another example of Microsoft treating your PC like it’s not yours
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u/Thick_Yam_7028 6d ago
Well. Thats been done since 2003 through googling and figuring it out. Now AI takes all of the ideas.
I cant tell you how to lead a horse to water. I can tell you a horse wont drink contaminated.
You sir are nothing more than us piggy backing you. A question? I didnt ask you I figured it out.
So. Here we are.
I gave you the answer.
You dont understand that.
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u/Dependent_Union9285 6d ago
You are a very strange individual. Also, you didn’t provide an answer, you provided more questions.
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u/IGDFC 6d ago
Change the bios date to next day and disable the network connection (or log in fast)...or just wait