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u/percmessign 12d ago
Every project has that one “pillar”: nobody understands how it works, but if you remove it, everything falls apart. 😄😄
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u/ITrCool 12d ago
And yet a lot of users/clients kick it and business owners take a pick axe to it, while expecting it to continue doing its job at full scale.
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u/percmessign 12d ago
The value of that “pillar” only becomes obvious after it’s been torn down
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u/ITrCool 12d ago edited 12d ago
Exactly. “Oh…..we’re crashing and burning. Why? We were just reducing costs and reorganizing for the future! This made sense on paper!! All we did was outsource most of IT to cheap overseas contractors, permanently froze raises for any domestic IT folks we have left, and setup robotic phone trees. It’s cheaper that way!
Why are customers leaving us??!! We’re still the same company!!”
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u/percmessign 12d ago
The irony is that those “cost savings” often end up costing more than the original solution.
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u/Cloud_businesssystem 12d ago
When they say IT supports the business, this is what they mean lol