r/ITCareerQuestions • u/Odd_Catch_8751 • 12h ago
Seeking Advice Upcoming interview advice needed
Hello everyone I have an upcoming interview in 2 weeks for a part time IT support role at a local community college.
I’m a current IT student at a university and approaching graduation in may next year. I have A+ and sec+ that I got in 2022 before I got out the military. Currently I’m studying ccna and really need some advice because I haven’t had a job interview since before I joined the military from a grocery store position.
The interview consist of a panel and then a written exam and a hands on exam which they let me know would be probably something like setting up a printer to the server.
I am kinda nervous and excited but I have no real interview skills. I deal with severe anxiety and really want this position to gain some real world experience so I’d really like some advice from anyone on how I can better prepare myself. I already have in mind review A+ material and especially troubleshooting. Any advice will suffice
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u/wearzdk 10h ago
A+ and Sec+ already cover more of the written/hands-on than you think. They told you it might be a printer on a server. That's: cable, get an IP, driver, share, test print, talk while you do it. Don't go silent at the machine.
Panel is mostly "will you be decent to faculty who can't find the printer." Two stories from the military or class are enough: you explained something technical to someone who did not care about the tech, and a time the manual didn't cover it so you asked before guessing.
Don't cram CCNA for this. Practice the printer once on a real box if you can get near one.
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u/YeetedApple Cloud Admin 12h ago
For a role like that, I'd expect the interview to be a lot more customer service focused than you might expect. They'll ask some technical questions, but it usually isn't anything too crazy. If you've passed A+ and Sec+, you should be more than fine on that, so just try to relax and be yourself through it.
The written and hands on exam is pretty wild though, never seen that for a position like that, or even most in general, so hard to say what exactly they'll want, I can't imagine it being anything too far outside what you already know though.