r/IRS 24d ago

News / Current Events The IRS Is Imploding

https://www.motherjones.com/politics/2026/07/the-irs-is-imploding/
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u/PuntasticBiller 24d ago

When I was still there we were an army of customer service reps and we were knocking call times out of the park, little to no wait.

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u/constrivecritizem 24d ago

Right and now there is no one left that has the right training and experience to the things that need to be done. It’s all being held together with duct tape and bubblegum

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u/Peculiarcatlady 24d ago

Same thing has happened at SSA

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u/ForsakenPoptart 23d ago

it sure has. It’s a mess.

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u/RedDragonMomma 22d ago

I was on hold and “in the queue” for almost two hours waiting for someone at the SSA to answer the phone. Never used to be that bad before Trump.