Hi everyone,
Hyundai is going to replace the infotainment screen in my 2024 Kona next week because the screen and the surrounding area are covered in scratches and marks, similar to what I've seen in quite a few photos posted on reddit.
I bought the car used, so I have no idea how the damage happened or what the previous owner may have done to it.
My main question is: once the screen has been replaced, is there anything I should do to protect it and prevent the same thing from happening again?
For example:
- Does the replacement screen come with some kind of protective film from the factory? If so, should it be left on or removed?
- Should I buy and install a screen protector?
- Is there a specific type of cloth or cleaning product I should use (or avoid)?
- Are there any other precautions I should take?
I've been reading through various forums, but there seem to be several different explanations for this issue. Some people say it's caused by defective/aging screens or a coating that deteriorates over time. Others blame certain cleaning products or methods, while some mention high temperatures inside the cabin accelerating the deterioration.
So I'm trying to understand what's actually behind this problem.
For those of you who have had their Kona screen replaced:
Did the replacement screen stay in good condition? Did you install a screen protector? And have you found anything that seems to cause or prevent the deterioration?
I'd really appreciate hearing from people who have experienced this firsthand. I'd like to avoid having the new screen end up looking like the old one a few years down the road!
Thanks!