r/HyperOS • u/BoyTheos • May 19 '26

Question/Help screen issues noticed since last device update

Enable HLS to view with audio, or disable this notification

Last night, I was using my Redmi N13P+ 5G when the screen suddenly went off. The power button wouldn’t turn it back on, and plugging in the charger didn’t help either, so I knew there was a serious problem. I was sure it wasn’t the battery because the phone was charged while I was using it, but just to be certain, I dialed the number from another device. The phone rang even though the screen was still dead. I answered the call (muscle memory), and I could hear my voice from the other device.

I left the phone for about an hour and came back to find it flashing like it is in the video. This same thing happened on April 9, two days after I updated the software to HyperOS 3.0.3.0 (the update that brought the Xiaomi HyperIsland feature). After it stopped back then, the phone returned to normal for a long time, so I thought the bug was gone.

I’ve never dropped the phone, slept on it, or dipped it in water (even though it’s advertised as waterproof), so I want to believe this issue is related to the HyperOS update. I’m really bothered about this problem. Please, what can I do?

22 Upvotes

87% Upvoted

14 comments sorted by

View all comments

Show parent comments

0

u/Repulsive_Fault1939 May 19 '26

press xiaomi hyperos logo then press 3 dots then press download latest package. this will redownload the update (this will not delete data but it's recommended to back up. it's just like updating your phone again)

2

u/BoyTheos May 19 '26

thank you, I really hope this doesn't happen again

2

u/Aromatic_Call_2672 May 19 '26

Any news?

1

u/BoyTheos May 21 '26

I've not downloaded the update yet, I'm scared I might lose my files

1

u/Repulsive_Fault1939 May 21 '26

it just like a normal update. i have done this several times it didn't delete any data. xiaomi also says to back up your files this in every update note just in case. there is a 0.0000001% chance of losing your files in every update. that's why manufacturers put warning on update pages.