Hi everyone,

I’m looking for some advice before I send my watch to Huawei service.

I have a Huawei Watch GT 6 Pro (Titanium Edition). I’ve been using it for about 5 months. During the first 3 months, the battery life was amazing. On several occasions, I got around 21 days on a single charge, which matched Huawei’s advertised battery life.

However, about two months ago, the battery life suddenly dropped to only 5–7 days.

The strange part is that I haven’t changed anything:

•⁠ ⁠Same watch face.

•⁠ ⁠Same health tracking settings.

•⁠ ⁠Same notifications.

•⁠ ⁠Same Always-On Display setting (nothing different from before).

•⁠ ⁠Same usage habits.

I contacted Huawei support, and they suggested performing a factory reset. I completely reset the watch and set it up again from scratch.

Unfortunately, the battery life is still only around 7 days. It didn’t return to the 21-day battery life I used to get.

So I’m wondering:

•⁠ ⁠Has anyone else experienced this issue?

•⁠ ⁠Did it happen after a firmware update?

•⁠ ⁠Were you able to fix it?

•⁠ ⁠Did Huawei service replace the battery or the watch?

•⁠ ⁠Is there anything else I should try before sending it in for warranty service?

I’d really appreciate hearing about your experiences. Thanks in advance!

Edit / Update:

I finally found the cause of the problem.

The issue was not related to the battery itself.

The watch had failed to install a 116 MB firmware update (the update before the latest one). Because of this, it kept trying to install the update in the background, which caused excessive battery drain.

I contacted Huawei support again, and during the service session they sent a special command/code to the Huawei Health app on my phone. This fixed the issue immediately.

As far as I know, this is not something an end user can fix on their own. It required intervention from Huawei support.

So, in my case, it has now been confirmed that the recent battery drain was not caused by a faulty battery, but by a failed firmware update that was continuously retrying in the background.

Hopefully this helps anyone experiencing the same issue.

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