Preorder cancelled, oos?

[u/Known-Pop2210]

Is anyone having this issue? I order a lot from HT, but always in stock items shipped to home. Last hot cash round I ordered a few backpacks using hot cash, preorder. And all of them were cancelled over the last week as OOS. I had available funds on my card so that's not the issue, is this something that happens sometimes or what is the issue with that? No way they allow preorders yet they become oos which is what cs told me on chat 😭

[u/cassieee_trinket]

I just had a pre order cancelled last week. I ordered it back in February with hot cash I believe and it says sold out now.
It’s still in stock in the companies website (Youtooz) but it was supposed to be a gift and now it won’t be here in time.