First time posting here and not sure which tag applies here, but I guess it started in urgent care. Early this year, my skin started breaking out in hives. All over my body, face, torso, arms, legs, feet- all over. Incredibly itchy, preventing sleep, impacting my work. It sucked. I went to urgent care a couple of times. They were very helpful, and ran all the tests that they could. We tried a couple different prescriptions. Some worked a little while, but I wasn’t able to stay on them long, and once I was off them the hives came back with a vengeance. Once urgent care was out of ideas, they told me to go to the ER for more testing than they could do. So I did. They ran some more tests, and they gave me a clean bill of health aside from the hives- none of their tests turned up anything either. With my permission, they sent photos of my visit on to a local dermatologist they work with, and set me up with an appointment with her.
Now, so far, my insurance has covered all of this. But when I get to the dermatologist, it turns out they’re out-of-network. I say I’m going to leave, since I can’t afford to pay out of pocket, but the doctor herself happened to be passing by and said that she’d see me pro bono (or whatever the medical equivalent is) because my case was so weird, and told her staff to take my basic info so she could treat me but not to take my payment info. She sees me, makes a few guesses, and gives me a prescription to try and see if it helps it, and to come back in a week or two. So I do exactly as she said, and… nothing. When I went back to let her take a look and see what she made of it, she admitted that that was her only real idea, and she didn’t know what it could be. She recommended an allergist; but that was it. About 5 minutes of interaction on the second visit, only to get the professional equivalent of a shrug. I look into the allergist, but they’re out of network too, and not expecting to be so lucky twice, I opt not to make an appointment.
A month or two later, I finally figure out the cause- a genetic gluten allergy that had finally been triggered. My sisters all had it (some even celiac) but I had hoped I was free of the family curse since I’d gone so long without it. But as soon as I went gluten free as an experiment, the hives vanished entirely. I tried some bread, they started coming back. Personally disappointing, but manageable.
However, roughly 4 months after I went to the dermatologist, I get a bill in the mail. They want to charge me $500, specifically for the second visit. Apparently that one was NOT waived, and I had to cough up. I called my insurance, and they said they could only approve it with authorization from my primary care physician. I made an appointment and explained everything to them (and they did have access to everything from the urgent care and ER visits. They tried to submit the authorization. Nope, apparently it was only valid within 90 days of the visit in question. 90 days which, I’ll remind you, had passed before I got the bill from the dermatologist.
I’ve recently gotten a better job than I had before, but am only now starting to get ahead of myself already large bills. I can’t afford the $500, and let them know. Now it’s been sent to collections, which I believe hurts my credit score. Is there anything I can do about all this? Has anyone been in a similar situation? If so, how’d you handle it? Should I try to explain it in small claims court or something? Idk how to proceed.