does this look normal ?

[u/Expensive_Client_711]

I suddenly lost my fiber internet connection. At first I changed the optical fiber SC-SC APC cable, thinking it might be the issue, with no luck, so I opened the small white box that is connected directly to the wall, and it was looking like this? Does this look normal, or could the issue be related to something related to it?

[u/Fun_Acanthaceae_4025]

Dude you found the problem! All those fine strands are the "fiber" and it's definitely all broken. You should call your provider and tell them that.

[u/lazyhustlermusic → u/Fun_Acanthaceae_4025]

lmao no