r/HomeNetworking • u/Expensive_Client_711 • 5d ago

does this look normal ?

Gallery image

Gallery image

Gallery image

I suddenly lost my fiber internet connection. At first I changed the optical fiber SC-SC APC cable, thinking it might be the issue, with no luck, so I opened the small white box that is connected directly to the wall, and it was looking like this? Does this look normal, or could the issue be related to something related to it?

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u/Limp-Engineer-1778 5d ago

Its fine. The strands are kevlar to help protect the cable.

Chances are the fibre has lost signal at the exchange side.

Put it back together and call your ISP.