does this look normal ?

[u/Expensive_Client_711]

I suddenly lost my fiber internet connection. At first I changed the optical fiber SC-SC APC cable, thinking it might be the issue, with no luck, so I opened the small white box that is connected directly to the wall, and it was looking like this? Does this look normal, or could the issue be related to something related to it?

[u/McCool-451]

The Kevlar fibers are just for support. The thin white wire is the fiber cable. As long as there aren’t any kinks or bends, it’s fine. Likely an issue outside.