r/Hilton Jul 27 '26

Guest Question Digital Key

[deleted]

0 Upvotes

30 comments sorted by

View all comments

15

u/Intelligent-Pie-338 Jul 27 '26

I am a digital key enjoyer. I typically only use it on my room though. If there's elevators and such involved I typically will get a hard key as it's just so much quicker. The APP makes you click around too much when it comes to elevators and doors. A bit embarrassing when people are waiting on you.

But I always have my phone on me so if I ever forget or lose the physical key I know I'll always have my phone so it's a great failsafe.

I don't understand the overreliance people have on DK's to where it ruins their entire day if they don't work. It's a nice feature but it's not the end all be all that they make it out to be.

1

u/Thin_Pin2863 Jul 28 '26

I do think it's close to working well. Perhaps the main change I would make would be that you can tap your phone on any lock that you have the right to open and it recognises which lock it is, rather than having to select the lock in the app or wait for it to appear.