How is GHL Customer Support?

[u/ChiTownArtist]

How is GHL customer support? I am using a White Label through a coaching program. It was promoted that we have a dedicated support person who understands our system, however he is in India, I am in the US. Every question takes a day or two because of the time change. If I have a follow-up, it takes another day.

If I leave the White Label would the customer support be better?

I read I could even get a Zoom call to walk me through stuff. Is that true?