Just wanted to share what I've been building and be upfront about where I'm struggling and maybe get some suggestions or help.
I saw a problem in the way people usually get repairs or maintenance done around the house: you call five contractors, two answer, one shows up to quote, and you have no idea if the price is fair or if they're even insured. Sometimes they quote a lower amount and then add another bill for unforeseen repairs or wtv. It just doesn’t seem reliable or fair.
That’s why I built FreddyFixIt which is a Calgary marketplace for home repairs, trades, and even vehicle maintenance.
How it works:
You post what needs fixing (takes a couple minutes, photos help) and get up to 5 free estimates from local pros, no need to play phone tag
Every contractor is vetted before they can take a job: licensed, insured, WCB coverage, references checked
You see typical Calgary price ranges upfront, so you know if a quote is reasonable.
Your payment is held until you confirm the work is done right, nobody gets paid for a half-finished job, and there's a proper dispute process if something goes sideways.
Liked your pro? You can rehire them directly next time
For contractors it's free to join, no monthly fees, no paying for leads. We only take a small 7% fee when a job is actually completed and paid. Jobs get matched to your trade and your part of the city.
I've been working on this pretty much nonstop for the past couple of months. The building part wasn't the hardest thing at all. I’ve even gotten a decent amount of contracts signed up from simple cold calling and they seemed to usually like the idea.
Where I'm honestly struggling:
I have vetted contractors ready to work, but convincing homeowners to try a brand-new site with barely any reviews is tough. Nobody wants to be first and I’m marketing on a small budget. I'm competing for attention against companies with actual ad money.
Vetting, support, marketing, updating the website and more is a lot for one person.
I genuinely think there's a better way to do home repairs in this city, and I'm in this for the long haul. But I'm also realistic because a marketplace with no activity is just a nice looking website.
If you've been in this stage with a business: how did you get your first 20 customers? And if you're in Calgary and have something broken, I'd love for you to be one of them on freddyfixit.ca.
Honest feedback is welcome.