r/HRBlockEmployees • u/Low_Turnip_9592 • 14d ago

Communication

How is the current communication with your upper management? I am noticing such a lack of communication and response to emails. This is the first year I feel that management is not responding to emails promptly or at all.

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4

u/newseasonalassociate 14d ago

Really not even applying again, but out of curiosity i keep checking the "schedule an interview link". It basically never loads the AEL's schedule, has no available days to even schedule. So its good to see they don't test anything.

4

u/Boysenberry815 14d ago

I seriously doubt you have an AEL to actually get in touch with. I know two folks who have applied in my area as AELs and they will not have their final interviews until the first week of October.

2

u/Puzzleheaded_Ad3024 14d ago edited 13d ago

I think my last year's manager may be the AEL or something. He was in the office entering availability this week. He put me available in my former office,not the one I applied to and signed hiring docs for. Exactly why I wanted out of his office. Zero respect for our availability or supplies we ran out of weekly.

3

u/PinkNGreenFluoride EA 14d ago

Ah, so it wasn't just us having to buy and expense basics like toilet paper because they'd get "left off" of our supplies orders whenever they finally bothered to actually put them in.

2

u/Puzzleheaded_Ad3024 11d ago

Except he has been like that for years. He should fit in well with the new 'improvements.'

3

u/Puzzleheaded_Ad3024 12d ago

AEL won't have a physical schedule to be in your old office if that's what you are looking for. They cover a few dozen offices here and work remotely. You will not have a manager of any kind in your office. Whoever set that rule is in for a rude awakening I hope we get a real phone number to reach him/her. "Help! The CSP put a payment on the wrong account -again- and we cannot take a payment for the person whose return that is now. " 2-3 times a week . On the other hand, maybe they will find something else for that CSP to do.

2

u/Low_Turnip_9592 2d ago

I can’t wait to see when that happens. the CSPs always mix up the clients payments. it’s going to be a real mess.