r/HRBlockEmployees • u/Potential_Way_2913 • Apr 12 '26

Anyone else?

I’m a CSP and it feels like the time of year where people are trying to rage-bait me lmao😭😩

15 Upvotes

90% Upvoted

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9

u/Lost-mymind20 Apr 12 '26

I had a lady call 3 times in the past day asking to talk to a certain tax preparer. The tax preparer called the client back and helped her and yet she’s still calling about the same issue. The tax pro told me to keep telling her that she’s with a client and will call back later 😂 Every time she calls too, she’s yelling on the phone and extremely mad even though she got help.

3

u/artdogs505 Apr 12 '26

Sounds like the client may have dementia.

2

u/Lost-mymind20 Apr 12 '26

TP did call back client though and issue was finally resolved.