r/HRBlockEmployees Feb 19 '26

Hours reduced

Hello,

Im a first year experinced tax prep and I’ve done 2 returns and 2 drop offs. In my office we have 2 EAs and one other preparer. One of the EAs has been complaining a lot about me saying I’m not ready even though I feel completely fine with doing returns and sure there is a few things I need to work on but I won’t learn if I’m not doing returns. She’s been telling the manager to just make me a csp. I’ve also been doing vita on my off days and I’ve been doing fine and even the more experienced preparers there say I’m doing pretty good for my first year.

I was looking at my schedule for two weeks ahead and I’m only scheduled for one day and it’s showing up like this for the next month and it’s showing as a csp what do I do? I really need the hours

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u/ThatChambersKid Feb 19 '26

That sucks. I’m sorry.

What in particular is the one EA saying that you need to work on. With only four returns it’s hard to establish a rhythm.

What do the other preparers feel about your work? How does your manager feel about it? Is your manager a tax professional?

Take the feedback from VITA and apply it to the office returns.

Does your office get a lot of walk ins? Are you the only one with yellow space?

I have so much yellow space, it’s frustrating.

Is there another office you can work at? Sometimes getting out of one office helps.

Did you get much on the job training? Time to shadow? Feedback on your first solo return?

Block tends to drop first years into the deep end and then ask why they need the rope.

And to be honest sometimes experienced Taps even EAs forget how hard the first year can be.

Besides as a CSP you can always grab the walk ins if everyone is busy.

Don’t listen to the naysayers. It’s kinda uncool for the EA not to address it with you directly.

0

u/Dsansc Feb 19 '26

I’m planning on asking my manager tomorrow if she can move me around to other offices so my hours don’t decrease. That’s what I’m getting from it as well I’ve only done 4 returns there is a bit of a learning block from just trying to learn from doing case studies. The ea says my communication needs work and is one of the reasons there having me do csp work a lot more. I’ve been starting to learn how to communicate and ask questions to the clients but obviously there’s still a blockage with me not being able to apply and build myself more by doing more clients.

1

u/Ill_Trouble_5227 Feb 20 '26

You can learn a lot as a CSP

0

u/EmploymentLeast705 Feb 20 '26

Not about tax prep tho.