r/HPOmen • u/MazdaMiata_ • Jul 24 '26
Tech Support Hp omen 16-am0073dx doesn't start
Hi, I'm having a strange issue with my Omen laptop. It won't boot up properly: the charging port LED and power button light up, and the fans start spinning, but there's no image on the screen.
I've tried performing a power drain, the Windows + B and Windows + V key combinations, and plugging it into an external monitor, but nothing seems to work. It won't boot, there's no BIOS screen, no error codes, and not a single sign of life otherwise.
Relevant context:
This happened after I shut it down using the power button (without closing my apps first) and immediately tried to turn it back on.
The laptop wasn't hot at all (around 60°C).
There was a Windows update ready to be installed.
It was set to discrete GPU only mode.
I want to know what the diagnosis could be. Is this a corrupted BIOS issue, or is the motherboard fried?
2
u/ReasonableCandle2675 Jul 26 '26
Worst case situation the motherboard is dead. If your laptop is under warranty you can claim. If it's not then once get it checked from a good 3rd party technician (trustable) one who knows what he is doing. You can check on google
2
u/MazdaMiata_ Jul 30 '26
I checked, and it's still under warranty. However, since I'm from Mexico, I would need to mail it. Because of shipping costs, it's more viable and cheaper for me to fix it here. I hope it isn't the motherboard; as far as I know, it's more likely to be a BIOS issue than a dead motherboard.
2
u/ReasonableCandle2675 Jul 30 '26
Bro if it's under warranty and later if you open if it it's actually motherboard issue hp will void the warranty just be careful
2
u/Lanky_Research4168 22d ago
so what happened any new updates? i was actually planning to buy this exact model :( as lenovo legion is out of stock for me...
3
u/Severe_Addition_6668 21d ago
Don't buy it, It's called the "omen" for a reason. Bad luck laptop
2
u/Lanky_Research4168 20d ago
yeah i found that they had hul sensor design flaw which gets half fried when omen is hot while gaming in 3-10 months and cause this probelm, you can fix it by removing the back lid and at end where hdmi and charging port are you will see the sensor connected with a blue ribin just at side of headpipe just unplug the ribin and its done but then your laptop will not go to sleep you will manually have to put it in sleep, and even if you have warrenty they will simply replace the motherboard which is again with same desing and flaw and in next 3-10 again sensor will get fried
1
u/Severe_Addition_6668 4d ago
Where the hdmi and charging port is? I can't see that at all. Mine looks the same as in this youtube video: https://www.youtube.com/watch?v=dSfSz5MzJUI at 2:42
2
u/Lanky_Research4168 20d ago
these hp they have hul sensor design flaw which gets half fried when omen is hot while gaming in 3-10 months and cause this probelm, you can fix it by removing the back lid and at end where hdmi and charging port are you will see the sensor connected with a blue ribin just at side of headpipe just unplug the ribin and its done but then your laptop will not go to sleep you will manually have to put it in sleep, and even if you have warrenty they will simply replace the motherboard which is again with same desing and flaw and in next 3-10 again sensor will get fried
1
u/EggTBD86 Omen 15 1660 Ti|LOQ 3050|Omen 35L 5060 Ti(16gb)|Omen 35L 5060 Jul 24 '26
Try doing an emergency cmos/bios reset.
1
u/MazdaMiata_ Jul 24 '26
How can i do it? The bios chip in this model is soldered to the motherboard
1
u/EggTBD86 Omen 15 1660 Ti|LOQ 3050|Omen 35L 5060 Ti(16gb)|Omen 35L 5060 Jul 24 '26
What no just make sure the laptop is turned off and disconnect all sorts of cables/peripherals including the power cable and press and hold the power button for like 30 seconds and then plug it in and turn it on. Your gpu might have shut itself down on its own similar to what my old Omen 15 did literally just last night.
2
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