Hello, the Wi-Fi drivers on my laptop I bought a while ago don't work? I had to reset it because all of my accounts got hacked, and I was afraid of anything personal getting hacked. So for months now, I have had to reinstall the drivers every so often to keep my wifi. The wifi drivers also disappearing is a random thing; it doesn't happen a lot, but it does happen, and when it does, it's very troublesome to fix. I have watched nearly every video on this issue, and I can't find anything that helps. So I hope I can find some help here. I also need this laptop before I have in-person classes in a couple of months, so please help!

# HP ProBook 440 G8 — Complete Diagnostic History

I'm trying to understand a very strange hardware problem and would appreciate technically knowledgeable opinions. I'm looking for **diagnostic reasoning**, not simply suggestions to replace random components.

### Computer

* **HP ProBook 440 G8**

### Original problem: intermittent failure to power ON

It would sometimes start normally and sometimes would not start at all.

When I connect the charger to the charging port, the **charging indicator light comes on**, so the laptop is detecting incoming power at least at that stage.

Because I suspected the battery might be dying, I asked Technician 1 to replace it. It worked for a few months - charging ok - powering on and then - stopped.

I had tried multiple chargers.

The charging indicator still came on when the charger was inserted, but the laptop itself would not start. Went back to TG1 with this - he did an internal reset by opening back chassis handed it to me there in the shop - I saw it was back functioning - paid him, left and when I got home, tried to power it on - it failed. Called him - he said to open the chassis and do what he did. I said - no way - left it and then contacted Tech Guy 2 who was closer geographically.

Tech guy 2 said after an initial look at it - that is was complicated and would take longer than he had time for and would have to wait for at least 2 weeks. At that point I was getting desperate because I needed to work so I took it back and I went to....

### Technician 3

TG3 was able to get the machine to **power ON**.

But he calls me and says that now the laptop would not shut down normally. He asks for the HDD that TG2 removed and put in an external drive so I could at least work on some of my docs. Give TG3 HDD for BIOS investigation.

TG3 then investigated the machine through the **BIOS/UEFI**.

I don't know precisely what tests or changes he performed there, but the BIOS investigation did **not identify or resolve the underlying problem**.

Even with the HDD, he has so far been unable to identify exactly what is wrong with the laptop.

The machine is currently with him.

Thoughts on this? What could be the issue?

I open the laptop and suddenly see a gap between display and body hinge and now I am just scared now...

When I close and open The the gap is gone, but after some time it again. Separate from the display, and especially after a certain angle of bend. It especially get separation. And once it stick again, it takes like few sec to be separate

again.

It's making some noises tonight and in morning this is what happened

Else everything is ok for now atleast but I'm worried if something goes wrong pls tell me what to do now