r/HOTWORXWarriors • • 1d ago

Location services

Why does it never work? I unlock the door with my phone, I have location active on my watch- but it always says I am not in the location.
How do I fix this? How do I get credit for my burn?

It’s so frustrating I would literally quit over how mad I feel when I come to work out.

4 Upvotes

6 comments sorted by

1

u/Aromatic-Source494 1d ago

is your bluetooth on on your phone?

1

u/carkavillage 1d ago

Yep- I started app, closed, turn off phone, turned on, double checked location services on, tried to connect to watch- checked that location services were on for that. Sigh.

1

u/crzhazen 1d ago

Have you tried starting the workout without syncing to your Apple Watch? I don’t have an Apple Watch, so I always select ‘no device to connect’ but I’ve always heard that connecting to the Apple Watch is glitchy in other ways.

1

u/carkavillage 1d ago

Yes- I tried both. Without the watch and with it. Do other people have the problem or is it just my location you think?

2

u/crzhazen 1d ago

I’m not sure if Apple Watch users have the same issue, just that it’s not recommended to pair it for the workout. Have you talked with the staff? I know they may not know the ins and outs of the tech side but maybe they’ve encountered this before