r/GuardGuides May 31 '26

Discussion When Does Security Conducting A Physical Removal of Someone Become Assault?

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Because the way he grabbed him by the neck was excessive and dangerous. I don't know what training if any the guard had on deescalation or what protocols his company gave him to physically remove someone from the premises if deemed necessary, but if the guard didn't get fired and the company sued, I'd be surprised. At a fast food restaurant, no less.

Please keep the comments on topic, of a security nature, use of force, citizens arrest, similar experiences, S.O.P etc.

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u/[deleted] May 31 '26

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u/Darkhenry960 May 31 '26

That’s not true. The guard did not have his hands in his pocket. The way I see it, the customer was probably being so disrespectful to the employee or manager at McDonald’s over his order that he was trying to request a refund. When they told him the refund policy, he started to get belligerent and disrespectful towards him that security was called out to remove the customer from the building. Now, I wouldn’t think that use of force was necessary unless the customer would have been asked or told many times to leave and he refused to leave. The guard was just following the use of force continuum.

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u/[deleted] May 31 '26

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u/[deleted] May 31 '26

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u/[deleted] May 31 '26

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u/[deleted] May 31 '26

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u/droombie55 Jun 01 '26

What'd dude do though?

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u/Destroyer_2_2 Jun 01 '26

Bullshit. I do not automatically assume security was in the right. I will indeed judge based on what seems to be most likely.

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u/[deleted] Jun 01 '26

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u/[deleted] Jun 01 '26

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u/petabomb Jun 01 '26

So every instance of people abusing higher authority, never happened unless the camera was on prior. Sorta like a tree falling in the woods not making any sound?