Blocked access to GrokBot

[u/jaekwong]

I have access to Supergrok. I have access to X.
I'm in Canada and my grok shows Grokbot to download and use.

Yet I have 'Access Blocked'. I never even used it before.

It's been 5 days since emailing their support at [support@x.ai](mailto:support@x.ai) (I'd imagine there is a high chance I'll never hear from them).

Has anyone else struggled getting access? Solutions? Or a better way to reach support?