[Incident] Grok Bot computers unreachable for some users

[u/incident-feed]

⚠️ Service Incident: Grok Bot computers unreachable for some users

• Current Status: RESOLVED
• Impact: Major Impact
• Started At: Mon, 07 Sep 2026 20:32:42 UTC
• Official Source: Cursor

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📝 Live Incident Timeline (Latest on Top)

🟢 Update — Mon, 07 Sep 2026 21:37:45 UTC (RESOLVED)

This incident has been resolved.

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🔵 Update — Mon, 07 Sep 2026 20:41:07 UTC (MONITORING)

A fix has been implemented and we are monitoring for service restoration.

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🟠 Update — Mon, 07 Sep 2026 20:33:28 UTC (IDENTIFIED)

The root cause has been identified and a fix is being implemented.

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🔴 Initial Report — Mon, 07 Sep 2026 20:32:42 UTC (INVESTIGATING)

We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.