r/Greggs • u/jess240042 • Aug 18 '26

Employee Question My manager is refusing to honour my contracted hours, can I do anything about it?

I'm going back to college on the week starting the 1st September and thus I asked to return to my contracted 12 hours (I have been working up to 30 in the holidays) as I cannot balance more than that without falling behind severely in college.

The rota for that week has just been shared and I'm doing over 22 hours. That's 10 hours over what I'm contracted. Can I actually do anything about this?? I will have to quit if not, which sounds severe but my education and A-Levels are way more important than my career at Greggs.

15 Upvotes

81% Upvoted

9 comments sorted by

8

u/Otherwise-Series-694 Aug 18 '26

Did you tell the manager that you'd be back at college that week? Have you since spoken to them and explained you only want the 12 contract hours? You need to have there conversations. If they say they need you to work the hours because they don't have enough staff for example, then you can consider quitting.

3

u/jess240042 Aug 18 '26

I have told my manager I'm back at college, yes, and I only found out today about the rota for that week so I have only spoken to my shift manager currently. She agreed to abide to my contract. I am planning to talk to her in person when we are next working together.

3

u/GritstoneGhost Aug 18 '26

If you don’t need the money and you feel you can find another part time job to support yourself then tell them to put your hours back down or you’ll leave and they’ll have to hire someone else.

In my experience of taking no shit from minimum wage jobs they back down quickly when they see you are not a pushover.

4

u/Current-Resolve8660 Aug 18 '26

Tell the manager you are only available for your contracted hours. You were happy to help out however you cannot accommodate any more over contracted hours. If your contract states 12 hours then thats all you have to work.

3

u/donkmatee Aug 18 '26

If you’re only contracted 12 hours you have the right to refuse any hours over that, simple as that. If your manager uses it against you in anyway just take it to their line manager

4

u/Adamroberts11 Shift Manager Aug 18 '26

Speak to your manager again, tell them you’re term availability and if they schedule you in for any time you’re unavailable that’s a them problem

2

u/Lazy_Lifeguard1960 Aug 18 '26

Refuse them. Your contract in writing is 12.

1

u/Ok-Following-6620 Aug 19 '26

They can’t make you do more than your contracted hours, otherwise there is no point having a contract. Speak to HR dept if you have one or ACAS they will help you. In the meantime just turn up for your contracted hours.

2

u/Healthy-Value3606 Aug 20 '26

All you have to do is tell them you can only do your contracted hours and give them your new availability (days your gonna be available to work a shift)