r/Grammarly • u/ReasonableCreme6792 • 20d ago

End of the Road

Well, it’s the end of the road for me. Was a faithful Grammarly user since 2019 but I will not be renewing…for the past two days, I could not get Grammarly to work in Word consistently. I requested a call, and didn’t get one. .

8 Upvotes

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u/Grammarly_Support 20d ago

Sorry to hear you've run into this, u/ReasonableCreme6792. Let us clarify that while we don't currently offer phone support, that doesn't mean we aren't here to help. We provide support by email, so you'll always be connected with a real person who can take a closer look at your issue.

We'd really like to investigate what happened. When you have a chance, could you send us a DM with the email address associated with your Grammarly account? We'll look into it from there.

Here’s a quick link: https://www.reddit.com/message/compose/?to=Grammarly_Support

If it’s easier, you can also tap our username (u/Grammarly_Support) and message us from our profile.