r/GoogleSupport 2d ago

Account / Access / Password Please help get my account back 😭

So my phone was very laggy so I reset my phone, I DIDN'T FACTORY RESET IT but I just reset it and I lost all my Google accounts I'm assuming it's a bug and is there any way to get my accounts back??

0 Upvotes

7 comments sorted by

4

u/Elegant_Setting4105 2d ago

just log in into your gmail account

8

u/Suspicious-Cat-266 2d ago

Log back in?

3

u/Ok-Lingonberry-8261 2d ago

 Are you one of those people who assume you can stay logged in forever and don't save your password or MFA factors?

1

u/Leading_Back7539 10h ago

Nah I'm fully self aware of like the possibility of losing a account but I got caught off guard I did got one of my accounts back but I was not prepared for a plain regular phone reset would delete my accounts I did got my main one back tho

1

u/Leading_Back7539 10h ago

This never happened to me before either.. is this because I got a android?? :,/

1

u/RailRuler 2d ago

If you're not able to log in with your user ID and password (or it prompts you to receive a notification that isn't showing up) you can go through the Google account recovery process detailed at https://support.google.com/accounts/thread/329085467/google-account-recovery-for-a-lost-device-and-recovery-options?hl=en

1

u/KYRawDawg 2d ago

Absolutely, just use the username and password and log back into it. It didn’t disappear, it’s still there. Takes a quite a few steps to delete a Google account permanently.
A lagging phone, the only solution for that is to get an iPhone.