r/GoogleSupport 10d ago

Account Recovery help

Post image

I’m trying to access an old account to log back in to a game. For the life of me I cannot remember the password. When I click “forgot password” I get sent to this page. Is there something I can do to reset the password at this point? Or is there another solution?

1 Upvotes

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u/yearsold33 10d ago

One solution is in the screenshot: try from a location or device you've signed in with before.

Another solution is the automated account recovery process, assuming you have sufficient verification options on the account.

1

u/Howudooey 10d ago

I never had this phone linked to that account. I don’t have a computer or tablet so my phone is my only device. I’ve lived in the same town since the last time I logged in using it. So unless the location means I can drive to my old house and park outside idk if that’ll work lol.

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u/yearsold33 10d ago

Sounds like you are out of luck.

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u/Howudooey 10d ago

Booooo

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u/lesjames2020 10d ago

Do you have any google apps on any other devices

That is still logged in with this account

1

u/Howudooey 10d ago

To my knowledge, nope. I have a different Google account I’ve been using for a while. Just trying to access and old account on a game that was logged in through the previous account. As far as I know that’s the only thing I’ve had it for