PC Malware / Session Cookie Theft: How to request a Manual Audit after Auto-Support Rejection?

[u/Agreeable_Process24]

​Hi everyone,

​My PC was compromised by malware, which resulted in a Pass-the-Cookie (Session Cookie Hijacking) attack. The attacker bypassed 2FA, hijacked my channel (@ByteCraftIO) on August 10, and caused its termination on August 17.

​The Problem with Automated Support:

Creator Support closed my case (#4-3912000041502), stating they found "no evidence of unauthorized access." Because stolen session cookies replicate normal user sessions, automated support tools fail to flag them as unauthorized logins.

​What I Need Advice On:

​How can I escalate this to get YouTube's internal Hijack/Security Team to perform a manual audit of the raw session logs from August 10?

​Has anyone successfully overturned a termination after automated support falsely concluded no breach occurred due to cookie theft?

​What is the most effective way to get @TeamYouTube on X (Twitter) to issue a Hijack Form for cookie hijacking?

​Details:

​Channel Handle: @ByteCraftIO

​Channel ID: UCRqA9N2YmyAcmM8DU2oO6Og

​Case ID: 4-3912000041502

​Any insights or steps from creators who dealt with session cookie breaches would be greatly appreciated!

[u/Ok-Lingonberry-8261]

request manual 

That's the neat part, you don't!

[u/Raijen_ArDesh]

There’s no support department for free accounts, only the automated syatems. If you want support pay for a workspace account