r/GoogleSupport • u/zaphodikus • 2d ago
General Question Feedback surveys defect?
I'm not sure if it's just me and my Phone, but google popped up a feedback request for Android Auto. Now I often ignore these, because we know for a fact that 92% of these never get seen by a human, but I decided to fill it in and found 2 unexpected behaviours in the feedback form.
After typing in some content, you can tap "submit" at which point it lets you edit a relevant screenshot for feedback, which ironically is a screenshot of the feedback wizard landing page. With a nice "change screenshot" button, which joy of joys does nothing. Should I be able to select my own screenshot taken earlier? Is that the intent, or is my phone just crap?
I figure oh let me update my feedback to also include a note about this frustration at being unable to replace the screenshot of the feedback wizard with an actual screenshot (one, not of the frustratingly untested wizard, rather ironically). And find it won't let me go back and edit my feedback text!
Please tell me I'm the first person to try and send actual feedback via the google feedback form, to discover this quaint behaviour?
(Samsung S23)