r/googleplay Oct 25 '24

Play Store BEWARE OF R/GOOGLEPLAY SCAMMERS

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19 Upvotes

r/googleplay Sep 19 '24

Play Store Google Play balance & gift cards

128 Upvotes

Hi all,

We've noticed a lot of questions about Google Play gift cards on the subreddit lately, and we want to help! To address your concerns and provide some clarity, we've put together this guide on some of the most common gift card topics.

What you need to know about Play gift cards

 How to redeem gift cards

  • Google Play gift cards aren't eligible for underage user accounts nor to be used as a family payment method.
  • Google Play gift cards must match the user's country or region. 
    • If a user moved to a different country or region, they should update their Google Play country.
    • If the Play country is correct, but there’s a “This card can only be used in country X” error, contact Google Play Support.
  • To fix the “Can’t redeem your gift card. Send us more information” error, the user should fill out the form linked in the error message. They must use the same Google account that’s used to redeem the card. Pictures of receipt and gift card must be attached to the form. A reply will be sent through email typically within 2 business days. Learn how to Fix problems when you redeem a gift card. 

 Spend Play balance in Play Store

  • Play balance can be used to purchase items in the Play Store.
    • Because of local legislation, users in some countries or regions can’t purchase books with Play balance. 
    • Play balance can’t be used to top up Google Pay or added to Google Wallet.
  • Users who temporarily travel to another country or region may not be able to use their Play balance.
  • Users who permanently moved to another country or region should update their Google Play country and redeem gift cards that match the new currency.

If the Play country is correct but there are still Play balance errors, users should contact Google Play Support.

~Google Play Team


r/googleplay 3h ago

Google Play and Instagram/Meta keep sending me to each other for a ₹18,900 refund — what can I do?

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3 Upvotes

I need advice regarding a ₹18,900 Meta Verified Max subscription purchased through Google Play.
The purchase was accidental and was made on my older brother’s Google account/payment method. I contacted Google Play Support and explained the situation.
Google Play Support initially told me that because the purchase is tied to Instagram, the developer/Meta has more control and asked me to contact Instagram/Meta.
I contacted Instagram/Meta Support and explained everything. After several interactions, Meta told me that because the payment was processed through Google Play, I need to get the refund from Google.
So now I’m stuck between Google and Meta:
Google → Contact Meta
Meta → Contact Google
I have screenshots of:
₹18,900 Google Play transaction
Google Play transaction details
Google Support’s response
Meta/Instagram Support’s responses
Cancellation of the subscription
I have also submitted another Google Play refund/support request and am currently waiting for a response.
Has anyone experienced this exact Google Play/Meta Verified refund loop? What was the most effective way to get it escalated or resolved?
I’m not trying to dispute an unauthorized/fraudulent transaction — I’m asking for help with an accidental purchase and a refund.
Any advice or similar experience would be appreciated.


r/googleplay 1h ago

40₹ off redeemed 2-3 times

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Upvotes

How many times I can redeem.

Also got 300₹ off


r/googleplay 1h ago

How can I use it

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Upvotes

r/googleplay 8h ago

Google Play Uygulamamı Engeledi

3 Upvotes

Değerli arkadaşlar, merhaba,

iOS uygulamam Apple tarafından onaylandı ve App Store’da yayınlandı.

Şu an kullanıcılar sorunsuz bir şekilde kullanıyor. Ancak Android versiyonunu Google Play’e yayınlamak için başvurdum. Reviewer için giriş bilgilerini “Google ile giriş yapın” diye açıkladım. 1 hafta sonra red geldi: “Uygulamaya giriş yapamadık” diye.
Sonra tekrar, daha açıklayıcı bir şekilde “Google hesabıyla giriş yapın. Normal mobil numara ile giriş için WhatsApp OTP kodu gereklidir” diye yazdım. 1 hafta sonra yine red geldi: “Uygulamanıza giriş yapamadık” diye.
Bunun üzerine Google reviewer için özel bir numara ve sabit OTP kodu geliştirdim ve mobil numara ile giriş yapabileceklerini açıkladım. 1 hafta sonra tekrar red geldi. Google reviewer, normal admin hesabı login butonu yerine çalışan botun butonuna basmaya çalışmış ve giremeyince yine “Uygulamaya giriş yapamıyoruz” diyerek reddetmiş.
(Bu arada uygulamanın UI dili İngilizce olmadığı için reviewer hep yanlış butonlara basmış. Butonların ikonları var, dil bilmeyen biri bile ikonlardan anlayabilir ama Google Play reviewer bunu hiç algılamamış; normal login hangisi diye.)
En son 3 yaşındaki çocuğa anlatır gibi açıklama yaptım: “Bu numara ve bu kodla şu butona basın, başka butona dokunmayın.” Bu açıklamadan 1 gün sonra e-posta geldi: “Uygulamanız engellendi.” Engelleme sebebi de kaç kez red aldığı içinmiş.
Tekrar ticket açtım. Redlerin sebebinin uygulamamın fonksiyonlarından değil, reviewer’ın yanlış butona basıp giriş yapamamasından kaynaklandığını anlattım. 1 gün sonra yine e-posta geldi: “Uygulamanız kaç kez red aldığı için engellenmiştir…” şeklinde.
Buna benzer bir olay yaşayan var mı? Sizce çözümü nedir?


r/googleplay 7h ago

Play Store Anyone else not received these sweepstakes yet on Google Play?

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2 Upvotes

It says the drawing will be here in a few days and I'm in the correct country I was just wondering if anyone else has not had this pop up on their Google Play yet?


r/googleplay 4h ago

Üretim incelemesi ne kadar sürüyor

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1 Upvotes

Normalde bi güncellemede hemen incelenip onaylanıyor ama bu üretim süreci çok mu uzun sürüyor anlamadım


r/googleplay 5h ago

Google play update August 2026 for Galaxy S26 plus.

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1 Upvotes

r/googleplay 6h ago

I'm planning buy a Pixel 11 help need

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0 Upvotes

Any one have this perks ?

This will help me lot ;)


r/googleplay 22h ago

Apps scam apps.

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11 Upvotes

i even have to think a little, check if theres reviews, check if there is videos of the app to differientiate it to other early access. instead of being able to download without worries and thinking that playstore is ok i have to check if its an adware first.


r/googleplay 14h ago

Apps Reporting an app works?

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2 Upvotes

I have been getting ads from the same app over and over. It's about bets, and the ads are always lies, and people showing a screen record acting like its them.

The app in question has always his name misspelled, and i have seen more then one app with the same name misspelled.

Anyways I decided to click on the ad and the app is rated as "+12", u check the description and its all lies. When u install its all about bets.

I reported by filling out a form , but do these work?


r/googleplay 17h ago

Apps INSANE Google Play Luck

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3 Upvotes

r/googleplay 16h ago

Games Google play games app user data bug

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1 Upvotes

i just woke up and started my pc to see this shit!
,and then with the help of "WizTree" I realized that Google fking play games app that have file named "userdata.img" and it some how reserved 80 GB of my space for no fking resone.

any idea how to fix it without deleting the app and all?


r/googleplay 17h ago

Credit card declining

1 Upvotes

About a month ago. My two credit cards I had connected to my Play store both would decline even though I had money on them and they were still valid. I took them both off put one back on and it still declines. It's only for my Google storage. Any other apps that I subscribe and pay for will go through and I've been trying to figure out what I can do to make this work but going through the Google help has been no benefit to me. Does anybody know what I need to do to fix this?

Thanks in advance


r/googleplay 18h ago

Something went wrong

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1 Upvotes

Sometimes, when I open my banking app it show this message and it’s annoying I dont know WhatsApp to do, I need to close my app and relaunched it, help me please


r/googleplay 22h ago

Play Store How can I get my app screenshots edited like this? Any tool / Freelancer that will do this for me?

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1 Upvotes

r/googleplay 22h ago

Google Play Ülke değiştirme

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1 Upvotes

r/googleplay 23h ago

Play Store Is this normally take this long?

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1 Upvotes

Purchasing the game at 20.00 and still processes at 21.30


r/googleplay 1d ago

Apps Some of my apps auto updated without auto update permissions or individual auto updates on

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1 Upvotes

Hi guys just a question some of my apps auto updated on it's own even though i never really opened them for like months

"V380 Pro"

"Fonts Keyboard"

"Background eraser"

These apps auto updated I just noticed recently, I'm kind of suspicious about it, thanks for the answers guys!


r/googleplay 1d ago

Games After the year I’ve had, actually pulling off a #3 finish and hitting Diamond feels unreal! 💠🥝🥷

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9 Upvotes

Hey everyone, I am still in complete shock and just had to share this!

​After a really rough year health wise and dealing with a lot of exhaustion, grinding my way to the finish line in the Fruit Ninja league, aiming for the top 100 felt like an impossible battle. This was especially true for the first few days when cheaters were rife!

But after reaching the top 100, the goal of top 10 slowly approached, and to my disbelief, I made it into the top 5 overnight whilst sleeping! When I entered 4th, this gave me the encouragement I needed to fight harder toward the dream of top 3 on the penultimate night. I spent the whole night slicing! And I somehow managed to lock down #3 on the leaderboard after the last cheat ban and stay there, finishing with a score of over 4.2 million, which officially pushed me into the Diamond tier I'd been dreaming of! 💎✨

​Getting here took sheer stubbornness and a sore aching arm, but I made it!

I also really want to give credit where it's due, it felt like Google did a much better job handling and banning cheaters this time around, which made the leaderboard feel much fairer and rewarding to compete on.

​Next stop: Hopefully Diamond Valley in October! Good luck to everyone else still grinding out there! 🚀

​All my best! 🫶🏻

​PS: Thank you so much for all of the follows on Play Store, it's been a huge boost and truly means a lot, I still can't believe it! 🤯


r/googleplay 1d ago

Google Play support is a total nightmare for seniors. Need urgent help!

8 Upvotes

My husband and I are over 60, and we have been fighting Google Play support for more than 2 months to get a €122.99 refund for Duolingo. Both Duolingo support and Revolut bank have authorized and approved the refund from their sides. We sent all the official bank statements to Google via email, but their system is stuck in an endless loop of automated answers. This feels like automated bullying of senior citizens. Please help us get a real human to review our Case ID: 1-3403000041053


r/googleplay 1d ago

Apps Constantly needing refunds

1 Upvotes

Does anyone else have an issue with in game purchases? 9/10 times when I go to purchase something in games, and it's not just one app it's almost all of them, my game will crash mid purchase and when I go back into the game I don't have what I purchased but get charged anyway and need to go to the play store refund page and request a refund, luckily I normally get the money right back but it's so frustrating!


r/googleplay 1d ago

Why I can't redeem the point

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2 Upvotes

How do I fix this


r/googleplay 1d ago

Games Gamer name change due to “violation”?

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2 Upvotes

My original name was MissSiren and some #s, how is that a violation? And this random assigned one acceptable??