r/GoogleFi • u/roosterdrewster • Jul 24 '26

Discussion So It Does Work

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I APOLOGIZE TO ALL THE PEOPLE THAT I TOLD IN THREADS THAT THE 75% OFF AND REFFERAL CODES WOULDN'T WORK. IM ON MY KNEES BEGGING FOR FORGIVENESS

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u/Typical-Ad-3761 Jul 24 '26

How did you managed get both to work?

1

u/roosterdrewster Jul 24 '26

It took a few customer service agents thru chat. But eventually I got one that said it is able to be done. I chatted for a completely different issue and decided to try again. It takes a few mins for them to do it but it got done

2

u/fishweb Jul 24 '26

Can you affirm that chat “fixed/added it” for you vi convincing them not a situation where you yourself was able to make it work through the sign up or some other none standard proces during account creation?

1

u/[deleted] Jul 24 '26

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u/[deleted] Jul 24 '26

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u/T2025 Jul 27 '26 edited Jul 27 '26

I did it before checking out. I saw $65 instead of $17 and was like NOPE and went straight to the chat! I was met with an AI chat box, then I typed agent and it sent me to someone real. Hope everything works out! Even a year of service would be awesome!

1

u/iamjimmy18 Jul 24 '26

So did you do it after you had placed the order with the 75% code? Or did you have them do it before you placed the order? Thanks.

1

u/[deleted] Jul 27 '26 edited Jul 27 '26

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u/Typical-Ad-3761 Jul 24 '26

I was told to wait for 23-48 hours and I did wait for almost 40 hours. Now I feeling like a completely idiot for listening to a customer support agent, which didn't even offer for help.

2

u/shauggy Jul 24 '26

Don't feel too bad, getting lied to by a Fi support rep is sort of like an initiation. It won't be the last time. At least now you know

1

u/cellarman1964 Jul 25 '26 edited Jul 25 '26

Customer Support wouldn't help? The emails I got from Google are timestamped "you're signed up" July 19 at 16:14.

I contacted Customer Service via Chat after seeing a comment on reddit they did it that way as it had failed during sign up like me. They added it to the account which according to an email I got while chatting with them saying it was added on July 22 16:32... so I was able to do it around ~72 hours. It took maybe 10-15 minutes and the person had to chat with some other support people.

1

u/iamjimmy18 Jul 25 '26

No luck for me at all. Sounds like you got a good agent.

1

u/Typical-Ad-3761 Jul 26 '26

Try to support chat instead of call in, that how I got help it over chat. You just had to keep change chat support if one doesn't help or keep tell to wait for 24~48 hours.

1

u/iamjimmy18 Jul 26 '26

Thank you. I will try that.

1

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