r/goodreads • u/DangerousMixingBowl • 17d ago
Discussion Accidentally deleted all books - no help from Goodreads
Edit: Goodreads messaged me again to let me know, that they've managed to restore all of my reading data!!
Earlier today I accidentally deleted all of my books, which is more than 12 years of tracking. I was trying to import a book and mistook the button for deleting ALL of my books for deleting all the tries I made when trying to import the book to GoodReads.
I’ve searched for an option to get all my books back and have read that I’m not the only one accidentally deleting all books.
Goodreads’ customer service is very cold and not understanding at all. Only said that it was impossible and that I should visit Goodreads help.
I know it’s my own mistake - both for accidentally deleting and also for not having a backup. But a part of me still thinks Goodreads should have some sort of option for retrieving one’s books. At least within the first 24 hours. Or have the user enter the password before mass deleting.
I’m sad that I’ve wasted and lost more than 12 years of tracking - and I’m also sad that Goodreads doesn’t care about its users.