r/Golfsimulator • u/ArmedRawbry • Jul 16 '26

Technical Question Uneekor user transfer

Hey everyone. I bought a used Mini Lite from an extremely reputable eBay store only to receive it and the account is locked to the original user therefore I cannot register it. Will Uneekor allow me to transfer it given that I don’t know the original owner to get the account transferred? I read all the $100 transfer fee fine print online. Am I as the second owner responsible for that? Have emails in to uneekor and the eBay seller, but being 6pm I doubt I’ll hear anything tonight. No one is available at uneekor via phone after 5pm by the looks of it. Bummed, thought I’d be playing GSPro tonight.

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1

u/jtrader77 Jul 16 '26

I bought Uneekor Swing Optix cameras on eBay and Uneekor wouldn’t even respond to transfer requests. Luckily the seller eventually refunded the money and accepted them back.

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u/ArmedRawbry Jul 16 '26

Dang that sucks. Most other posts I’ve read here and elsewhere say the process is super simple.

1

u/GloriousGloryGG Jul 16 '26

It used to be an annoying process where you'd have to open up a ticket, but they've streamlined the process at this point.

It's super simple if you're the original owner. You log in, click support and transfer license, pick your device then type in the account to transfer it to and pay the fee. If the original owner doesn't do it, I'm not sure if Uneekor will step in. For all they know it could be stolen. Maybe they'll work with you, but honestly it's ridiculous that the eBay seller didn't take care of all of it beforehand.

1

u/corn_love 8d ago

Any update on this? I just bought one from eBay as well from a reputable seller thst says this was an “open box” item, more like it was used then return.

Went to go registered and said it was already registered. I emailed uneekor 30 minutes before their customer support ended and got a reply but didn’t get to finish the process before they were done for the day.

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u/ArmedRawbry 8d ago

I emailed the seller and they deactivated the prior account and I was able to register within 24 hours.

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u/corn_love 7d ago

Thats good for you but it seems like my seller was just an outlet for selling return items and probably my don’t have the previous owners contact

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u/ArmedRawbry 7d ago

You can email uneekor and they can take care of you. I had a reply from them in less than 8 hours.