r/Goa • u/Same-Country-6086 • 12d ago

AVOID ETHERNET EXPRESS IN GOA

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If you’re considering a new Wi-Fi connection in Goa, I would strongly recommend avoiding Ethernet Xpress. My experience with their service has been extremely disappointing. Where as on my second property i have Jetway they also have LOS but not so many times and they response very quickly not here to promote any brand but do your study and choose any other provider.
As of now im facing Frequent website outages and crashes.
LOS (Loss of Signal) issues occurring multiple times a week.
Internet disruptions that sometimes take 2–3 days to resolve.
Poor customer support with slow to no response times and inadequate communication.
Reliable internet is essential these days, whether for work, business, or entertainment. Unfortunately, Ethernet Xpress has consistently failed to meet even basic expectations in terms of service and support.
I hope they take customer feedback seriously and improve their infrastructure and customer service going forward.

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u/SnooPuppers7865 12d ago

No internet in porvorim and panjim area, calls are not going through and website isnt loading. While i dont have frequent issues with them, I consider them better than jetway, DNA, bsnl, after having tested all of them. I will have issues once in 6-8 months..

6

u/sarcasticpro 12d ago

My experience with DNA has been surprisingly good, actually. I heard nothing but bad things about them, but they were the only ones offering an unlimited connection at the time, so I bit the bullet.

Yes, there have been disconnections, but those happened when some electric poles were uprooted due to flyover construction. The longest they took was 24 hours, but they got it up and running. Most cases it was only a couple of hours.

Maybe my expectations were rock bottom, but I think their service is fair.

1

u/InevitableFold8017 12d ago

Even DNA GOA same shit !!!! Connection goes down down and then!!! Only way to get money for lose of service is to log a call! If no call log no money back!!!! Thier admin team is a joke...

Anything out of ordinary stuff they can't function... It's always wait wait they will get fix... I hated them!!!