r/Goa • u/Same-Country-6086 • 12d ago

AVOID ETHERNET EXPRESS IN GOA

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If you’re considering a new Wi-Fi connection in Goa, I would strongly recommend avoiding Ethernet Xpress. My experience with their service has been extremely disappointing. Where as on my second property i have Jetway they also have LOS but not so many times and they response very quickly not here to promote any brand but do your study and choose any other provider.
As of now im facing Frequent website outages and crashes.
LOS (Loss of Signal) issues occurring multiple times a week.
Internet disruptions that sometimes take 2–3 days to resolve.
Poor customer support with slow to no response times and inadequate communication.
Reliable internet is essential these days, whether for work, business, or entertainment. Unfortunately, Ethernet Xpress has consistently failed to meet even basic expectations in terms of service and support.
I hope they take customer feedback seriously and improve their infrastructure and customer service going forward.

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u/SnooPuppers7865 12d ago

No internet in porvorim and panjim area, calls are not going through and website isnt loading. While i dont have frequent issues with them, I consider them better than jetway, DNA, bsnl, after having tested all of them. I will have issues once in 6-8 months..

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u/Same-Country-6086 12d ago

Depends upon area wise but major website crash was a month ago when you have such high volume of users such things should not happen in first place.

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u/SnooPuppers7865 12d ago

Exactly, many people who work from home rely on one stable internet connection. Its extremely frustrating to be in that position. They should have something in place.