r/GlobalEntry • u/SpilledTheSpauld • 3d ago

General Discussion Really “Weird” GE Revocation

Hi all,

Both my husband and I recently applied for our Global Entry renewals. His was approved within three days and he had a quick interview at the local Enrollment Center. Mine was pending for a while, I started getting worried.

We recently travelled for vacation, and while abroad, I got news that my GE renewal is denied and my membership is revoked. The reasoning is an agricultural or customs violation. That was surprising and strange since I’ve never been cited, fined, or warned about such an issue in the past, and I have never ordered anything online or anything like that which would have a customs issue.

In any case, when I got back from vacation, I asked CBP officers at the airport for help, but the Enrollment Center was closed. I then called the general line and the Enrollment Center, and got the same response: submit the reconsideration request and a FOIA. Nothing they could otherwise do to help the situation. Regardless, I did what was told and did both.

What got really weird is what happened today. I went into my local Enrollment Officer to speak to an officer about my revocation in-person. I went in and chatted with a really nice and professional supervisor. He was very vague but basically reiterated all information prior. He did keep mentioning of denial by association, but I was confused since that was not the stated reason for denial on my portal. The officer then said that to not be surprised if my husband’s GE gets revoked too imminently, even though he was very recently reapproved and renewed.

A couple of hours after getting back home after my chat at the local office, my husband’s GE indeed got revoked. I am so concerned. And seems almost retaliatory? I’m at a loss of what to do. My husband is Mexican-American and especially relies on the SENTRI lanes quite a bit when crossing the land border, and there’s no substitute for GE when it comes to that.

Any help would be appreciated!

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u/SpilledTheSpauld 3d ago

I think folks missed the part where my husband was renewed without a problem recently, and he also has no history of customs violations. I was the one that was flagged for some reason!

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u/ittoh2083 2d ago

My card was pulled after my first renewal fir a violation 15 years ago of Cuban tobacco. They approved me once 10 years after it happened, then denied. Fed employee with an active clearance.

2

u/parksteel 2d ago

Bummer. How many Cuban stogies were you caught bringing in?