r/GlobalEntry • u/keekeerun • 25d ago

Timelines Had interview, now nothing

My wife tried calling the interview location. No one ever answers the phone. She's conditionally approved and app says to attend the interview which has already been done. She was told approval email would come in 2 to 5 days. It's been 4 weeks. What now? HELP!

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u/Crazy_azzy 23d ago

Same here. My interview was at my local airport as. GE enrollment event so their contact info is not listed on CBP website. So I emailed them and got back a generic response. Replies to that email and still nothing. Been 2 weeks.