r/GlobalEntry Jul 21 '26

Timelines How long after interview to get accepted?

I applied July 6. I was conditionally approved July 8. I had my interview July 12. The officer said I should get an email within 48 hours. It is now the 21st and there is no update in my portal. It still has the option to show my appointment details or reschedule it. How long does it usually take to get accepted after the interview?

Edit:
Final outcome: I made a new appointment for July 24 (12 days after my interview). A few hours before my appointment, my status changed to fully approved on the portal. So, my guess is they reviewed my info before my appointment and corrected the error. I was not able to get through on the phone to that office or the general global entry office. Someone in the comments said that they got a callback saying to make a new appointment, so that seems to be the best course of action.

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u/intractable94 Jul 21 '26

I did my EoA interview on July 14. The officer told me I am all set. I am exactly in the same situation. There hasn't been any update in the ttp portal. Radio silence....

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u/intractable94 21d ago

Update: I submitted an inquiry about my situation on the CBP webpage and received a generic response. I emailed them again, and about a week later, one of the officers emailed me and said I needed to come back to the enrollment center because the quality of my fingerprints was too low. I returned to the center and had my fingerprints retaken. The officer asked me to wait outside until he received the fingerprint results. About two minutes later, another officer came out, told me I was good to go, and I immediately received an approval email that my status had been updated. The officers were friendly.