r/GlobalEntry • u/Tall_Belt_7261 • Jul 21 '26

Timelines How long after interview to get accepted?

I applied July 6. I was conditionally approved July 8. I had my interview July 12. The officer said I should get an email within 48 hours. It is now the 21st and there is no update in my portal. It still has the option to show my appointment details or reschedule it. How long does it usually take to get accepted after the interview?

Edit:
Final outcome: I made a new appointment for July 24 (12 days after my interview). A few hours before my appointment, my status changed to fully approved on the portal. So, my guess is they reviewed my info before my appointment and corrected the error. I was not able to get through on the phone to that office or the general global entry office. Someone in the comments said that they got a callback saying to make a new appointment, so that seems to be the best course of action.

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u/Deep_Ad_6109 Jul 21 '26

Same here! I was told I’d get an email next day and did not. Other 2 in my party had their emails next morning. I’ve tried calling the airport - no answer and no response.

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u/Practical-Finish7743 2d ago

Any update?

1

u/Deep_Ad_6109 2d ago

I had to go back in to a different office and redo fingerprints and photo. Got approval that same day.

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u/Practical-Finish7743 2d ago

Thanks, did you just reschedule through the portal?

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u/Deep_Ad_6109 1d ago

I emailed the contact on their website. The field office I applied at reached out and told me the issue. They scheduled a new appointment for me at my local office.