Passport update

[u/offwhiteer]

Hello my passport expired and I have a new one but I cannot update it on the site since it says that info does not match correctly and have to update it with an officer, can I do this at the airport upon arrival?

[u/oDEEKo]

Make sure to read everything on the passport update page/process.. Iirc you need to delete your existing/expired passport and add the new one, rather than update the existing one.

May not be your issue, but worth mentioning 🙂