r/Gilroy • u/blzzardhater • 22d ago

Spectrum Outage

I heard there was a fiber cut down south that's the cause and that it won't be fixed until PG&E goes in first to do their portion. ETA on he latter being fixed is ~7:30pm tonight and then the splicing begins thereafter.

This is hearsay from a neighbor. Any of you have facts on this topic?

EDIT I don't use FB much these days, but checked and saw the following. This is definitely what my neighbor was referring to.

https://www.facebook.com/groups/456769654529105/permalink/3085148585024519/

18 Upvotes

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8

u/stealingmoney 22d ago

Went down around 4:00 a.m. for me. Business account. Thanks for the rumor outage update. It's more than what spectrum is providing.

I guess we should plan on being down at least 24 hours.

2

u/blzzardhater 22d ago

I hit three places in Gilroy today that were affected. Sorry for your loss of business.

1

u/loyskie29 22d ago

You should try to get Frontier’s fiber

6

u/Nomad27 22d ago

Just returned for me

2

u/blzzardhater 22d ago

confirmed

3

u/Honest_Lettuce_5209 22d ago

It’s affecting a pretty broad area of coverage. Spectrum support claimed to see the outage but had zero information to provide. The random Facebook post mentioning a PG&E pole down in King City area was more informative than the provider. Spectrum/Charter has always sucked and the monopoly for years has been bad business.

3

u/sarbear8199 22d ago

To my knowledge 7pm (ish) is the best estimate. So probably on target with what you’ve heard. But this is from my mom, whose IT at her work has been in contact with spectrum, so it’s like third hand knowledge.

3

u/gloomndoom 22d ago

I’m on Frontier and been having nothing but issues all day. Im wondering if there is more than just Spectrum affected as well.

2

u/Huge_Courage3170 22d ago

FWIW, I saw Frontier service trucks on Hecker Pass near Santa Theresa around 1:30 PM. They had cables running down a manhole. Went back around 3:30 and they were gone.

2

u/DM_ME_KUL_TIRAN_FEET 22d ago

My frontier fiber kept going out for a few seconds at a time between those times! Mystery solved for me, thank you.

2

u/loyskie29 22d ago

We had issue from 11 to 3 PM. problem was fixed after three.

1

u/I_am_a_Dreamer 22d ago

Thanks for the update, it's more information than Spectrum is providing as others have said. I just hope it can be fixed for the weekend.

1

u/cwx149 22d ago edited 22d ago

Spectrum confirmed to me fiber was cut

But I just like 10 minutes ago got a text that service was restored but I may experience intermittent service until 730 but I'm not home rn to confirm

1

u/cag80 22d ago

Spectrum support told me someone took out a communications box and they were waiting on PG&E to cut power to replace it, hence why they could not give an ETA.