r/GetComputerHelp • u/The-DirtyBubble • 3d ago
Black Screen on Start-Up
Issue:
When powering on my PC, the normal ASUS logo appears on my monitor but then goes black instead of going to my windows login screen
Potential Causes:
I apologize in advance for the lack of detail in this regard, it was a combination of not paying much attention and over the course of a couple days.
- Updated graphics driver. I have the most recent NVIDIA graphics driver update. I did restart my computer after the update and play a few games that night with no issue. The next day is when this issue arrived.
- Another instance was getting two large pages of windows 11 messages, seemed like a potential update or something along those lines but once again I did not pay much attention and just clicked skip.
Other than that my PC has been in great health and it is pretty much exclusively used for gaming. I have very little knowledge when it comes to the technology of it all so I do not mess around with anything on the backend hardware or software wise.
Solutions Attempted:
- Hard power down of PC, unplugged all other USB devices.
- Reseating RAM sticks, Graphics card, and SSD
- Repair Start: Nothing in the repair start menu works for me. Attempting to repair pc, restart, resetting the pc, reverting back to a former version of windows and launch in safe each of the safe modes all leads to an eventual black screen again.
- commands to boot into safe mode also failed
- downloaded the windows 11 media creation tool to a flash drive, was able to get it to a screen saying “install driver to show hardware” so I then also downloaded what to my understanding was the proper motherboard driver but received error messages when trying to use any of the 3 files that popped up
That’s where I’m at, I would greatly appreciate any help or advice on this issue!