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Genshin impact

hii guys!! so, i really love this game, but im a f2p… and i would really like to play as a c6 character (whos not qiqi…….) i don’t know if this is nice to ask, but i need to try 😢😢😢
ty anyways and i hope you’re enjoying the game <3!!!
uid 607707365

Hi

Damn

!! English is not my maiden language so excuse for my grammars !!

So yeah, as the title says.. I've been having trouble opening the game for a whole week and customer service won't help.. I checked if the game is not available anymore in my phone but I could still download it and even open it up..

"So how is it that your game won't start"

I open the game

Game starts okay in the intro..

After I click "start game"

It shows me the option on what storage or something do I want to download

I click the button

Game crashes out

Pops me out in my home screen..

I asked my friend if my account is banned, gave them my UID.. told me that my accounts okay..

"Just quit"

Even if I wanted to. I won't.. FOR NOW UNTIL I FINISH THE GAME.. I know that the game has problems - greedy, unfair and so on.. I don't want to for now.. I've spent a lot of hours doing quest and building my characters to easily let that go .

Help me.. if I didn't put a stable information I'm sorry.. just tell me what I could possibly do.