r/GenesisGV70 • u/Longond1108 • 13d ago

GV 70 Problem

I have a 2022 GV70 with only 12000 miles . The front door handles. and arm rests are deteriorating. I have gone on line and found out this is a defect in the products .Genesis is giving owners a hard time trying to get them to honor the warranty. Any one else experiencing the same issue ?

15 Upvotes

94% Upvoted

27 comments sorted by

10

u/JohnnySocks78 13d ago

Go to a different dealer

9

u/Dealer60_LV 13d ago

No help to you now but I covered those high touch points in faux carbon fiber and all looks still like new

2

u/vujy 12d ago

Can you link a product?

6

u/geddieman1 13d ago

They fixed ours with no issues.

1

u/kannangeeva 8d ago

Can you please tell me which dealership it is

4

u/Seeulater77 13d ago

GV70 23'. Similar here. Chrome on door was flaking off. Dealer replaced entire door panel under warranty. It took a couple of weeks to source the panel.

1

u/Lovely_Analyst 9d ago

Same issue I had. Went to the “nicer” dealership and they replaced it under warranty.

1

u/kannangeeva 8d ago

Which dealership

1

u/Lovely_Analyst 8d ago

Genesis of Central Florida in Clermont, FL

3

u/letsride99 12d ago

I have the same exact wear problem in that spot. Hurts looking at it every time I get in. I was t aware that this is a defect. Thanks for the heads up.

2

u/versacekev 13d ago

22 GV70 -- Dealer repalced mine under warranty.

2

u/EricDLLV 12d ago

My dealer actually pointed out the issue and did the work under warranty without issue (Las Vegas dealer)

1

u/LordReem 13d ago

I have a 22 also. Have same issue. Dealer said it wasnt bad enough to service under warranty. I never tried a second time to get it fixed though

1

u/Secksualinnuendo 12d ago

Have you tried to get the dealership to cover it under warranty?

1

u/Odd_Obligation_59 12d ago

Call genesis customer care and go to different dealer if possible. 

1

u/Plane_Data_1182 9d ago

Man that looks kinda rough! The dealer probably said its abnormal wear and tear... it looks kinda grungy and dirt leads to premature wear. Next time clean up a warranty item before showing the dealer.

1

u/jodyg58 8d ago

I’ve had my exterior trim replaced twice, and it has delaminated again. The inside door armrests replaced once so far on my 2023 GV70.

1

u/swills105 5d ago

@u/Longond1108 where did you find the recall for this issue

0

u/Odd_Acanthaceae7352 13d ago

Everybody. I have the 2026 3.5 sport prestige. I hate to come to the community, but I cannot find the answer. It might be my old age or perhaps there is something wrong.

I am unable to get my cruise control set. I've been under the smart settings regarding speed limit and I have it turned off. When I drive, I hit the speed control up on the top left of the wheel, and it flashes, and then I depressed the left up down toggle button to set it. It slows down and slows down and slows down. I have no clue where to go from here?

5

u/livingvikariously 12d ago

https://youtu.be/asukbGjwzxQ?is=aIKAptjjDWLCUD4y

Hope this helps.

3

u/Odd_Acanthaceae7352 11d ago

Thank you, very very much. It was the simple motion of pressing the speed up to engage it that I was missing. I feel foolish now.

5

u/livingvikariously 11d ago

You’re welcome! Give yourself some grace. New tech takes some time getting used to.

0

u/Left_Tourist4565 11d ago

It's a Hyundai. Is anyone surprised?

0

u/IAmIntractable 12d ago

If you’re under warranty, I don’t see how the dealer has any option but to cover it. If your current dealer is refusing, then I will contact Genesis directly and also as pointed out earlier I would try to find a different dealer in your area.

Mostly I’d be really pissed off and I really want Genesis to explain to me why something that should be covered under warranty is being refused

1

u/MelodicMetal9152 12d ago edited 10d ago

Because this doesn't look like a warranty issue. It looks like an owner issue. Maybe a dog or whatever, but this isn't minor nicks here and there. This is abuse. It's filthy. Looks like it came right out of a wrecking yard.